Setting Up Your GemHub Mobile App

Here is a guide to walk you through the initial setup of the GemHub mobile application on your mobile device.

Downloading Your GemHub Application

    1. After downloading the application, launch GemHub. 
    2. You will be prompted to Enable Bluetooth,  Notifications as well as Location.

    3. Next, enter your login details and click on Sign in. If you have not created an account, you may click on the sign up button to complete the account creation process.

    4. After signing in, go through the introduction on the GemHub application.
    5. To check if your GemLightbox device is detected, tap the camera icon, select Video, and then choose Connect.
    6. Select the device and once the device has successfully connected, you will be ready to start shooting!

Managing Your GemHub Mobile Application Settings

You are now able to manage your GemHub mobile application settings. To access the GemHub mobile application settings, tap on Profile on the bottom right of the application.

Managing Cloud Sync Settings

In the Cloud Media Sync Settings, you can check your media sync status, adjust upload speed, and enable uploads over mobile data to ensure uninterrupted backups even without Wi-Fi.

Viewing Cloud Storage

You will be able to view and managing the sync status of the media files captured from the GemHub mobile application here.

Media Upload Speed

You will be able to manage the media upload speed of your media files here depending on your internet connection speed.

Enable Upload Without WIFI

This option allows you to continue uploading media even when your WiFi connection is turned off.

AI Product Description Language Setting

You can now select from 11 languages, in addition to English, for the AI to generate product descriptions in your preferred language.

Trash Bin and Clear Cache

With these options, you can release cloud storage space on the GemHub.

Language And Support Options

Language Options

The GemHub is now available in 11 language, in addition to English. Simply go to the language option to choose your preferred language and it will be changed.

Tutorials

Various tutorials and self help articles are available here to allow you to get acquainted with the GemHub mobile application fast.

Contact Us

Should you need more help, you can always tap on contact us to connect with our support team to assist you further.