Setting Up Your GemHub Mobile App

Here is a guide to walk you through the initial setup of the GemHub mobile application on your mobile device.

Downloading Your GemHub Application

  1. After downloading the application, launch and sign in to your GemHub mobile application. 
  2. After signing in, go through the introduction on the GemHub application.
  3. You will be prompted to enable bluetooth.
  4. To start shooting, tap on the camera button on the bottom center of the application. You will be prompted for permission to access your phone's native camera. 
  5. Thereafter, select the device that you will like to connect the GemHub mobile application to and start shooting!

Managing Your GemHub Mobile Application Settings

You are now able to manage your GemHub mobile application settings. To access the GemHub mobile application settings, tap on Profile on the bottom right of the application.

Managing Cloud Sync Settings

You can check your media sync status, adjust upload speed, and enable uploads over mobile data via the various sync option settings to ensure uninterrupted backups even without Wi-Fi.

Viewing Cloud Storage

You will be able to view and managing the sync status of the media files captured from the GemHub mobile application here.

Media Upload Speed

You will be able to manage the media upload speed of your media files here depending on your internet connection speed.

Enable Upload Without WIFI

This option allows you to continue uploading media even when your WiFi connection is turned off.

Share Settings

The share settings in the GemHub mobile app let you customize share links for your products and collections.



Company Information

This allows you to be able to insert your company's information so that is shows up in the share link. 

Contact Information
Including contact information in this section will allow them to show in the product or collection sharelink. 

Banner

The banner function allows you to customize your product or collection share link with a unique banner design to enhance your branding and make a lasting impression. 

AI Product Description Language Setting

You can now select from 11 languages, in addition to English, for the AI to generate product descriptions in your preferred language.

Trash Bin and Clear Cache

Trash Bin

Deleted images will remain in the trash bin for up to 7 days before being permanently removed.

Clear Cache

Clearing cache on the GemHub application will remove temporary app data to free up space and improve performance. 

Language And Support Options

Language Options

The GemHub is now available in 11 language, in addition to English. Simply go to the language option to choose your preferred language and it will be changed.

Tutorials

Various tutorials and self help articles are available here to allow you to get acquainted with the GemHub mobile application fast.

User Manual

The user manual option allows you to be able to get access to the user manual for all our GemLightbox device as well as to the knowledge base. 

Contact Us

Should you need more help, you can always tap on contact us to connect with our support team to assist you further.