The GemCam allows GemHub users on Windows and Mac OS desktops and laptops to start photo shoots by easily linking with the GemLightbox Pro via Bluetooth.
Occasionally, it may be necessary to troubleshoot Bluetooth connectivity issues between your laptop and the GemLightbox Pro to maintain a stable connection.
Here are steps to check and improve your Bluetooth connection:
Switch the GemLightbox Pro on
Toggling the GemLightbox Pro off and on again through the power switch can reinitiate its bluetooth connection and allow devices to be able to detect and establish connection again.
Ensure that bluetooth is enabled on your computer
To establish a connection with the GemLightbox, please make sure that Bluetooth is enabled on your computer.
Check other bluetooth connections
Ensure that all other devices are disconnected from the GemLightbox Pro.
Restart your browser or computer
Please restart your Browser or Computer if the connection still fails.
For Windows PC without built-in bluetooth
Enable Bluetooth connectivity on a Windows PC without built-in Bluetooth by using a Bluetooth dongle, facilitating a connection with the GemLightbox.