Having Prompt Issue for GemHub Open System Camera Settings?

Users who are experiencing a recurring prompt to open system camera settings while using GemHub can follow the steps outlined below to resolve the issue:

Resolution Steps:

Reinstall GemHub

• Uninstall GemHub from your device and then reinstall it again.

Change USB Port

• Try connecting your device to a different USB A / USB C port.

Clear Cache

• Open GemHub and navigate to the Help section.
• Select Troubleshooting and then click on Clear Cache and Local Data.
• This action will log you out of GemHub and relaunch the application.
• Sign in again and check if the issue persists.

For visual guidance on clearing the cache from the GemHub application, refer to the following image:

Following these steps should help resolve the recurring prompt issue with the system camera settings.

Should you need more help, feel free to reach out to the support team and we will be happy to assist.