FAQs & Troubleshooting
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      Having Prompt Issue for GemHub Open System Camera Settings?

      Users who are experiencing a recurring prompt to open system camera settings while using GemHub can follow the steps outlined below to resolve the issue:

      Open System Camera Setting

      Resolution Steps:

      1. Reinstall GemHub:
        • Uninstall GemHub from your device and then reinstall it again.
      2. Change USB Port:
        • Try connecting your device to a different USB A / USB C port.
      3. Clear Cache:
        • Open GemHub and navigate to the Help section.
        • Select Troubleshooting and then click on Clear Cache and Local Data.
        • This action will log you out of GemHub and relaunch the application.
        • Sign in again and check if the issue persists.

      For visual guidance on clearing the cache from the GemHub application, refer to the following image:

      IMG_1679

      Following these steps should help resolve the recurring prompt issue with the system camera settings.