Account Management
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      Updating or Resetting Your Retouching Account Password

      Need to update or reset your password for your Picup Media retouching account? Follow the steps below depending on your situation.

      Updating Your Retouching Account Password

      Please follow the steps below to change your website account password:

      1. Log in to your Picup Media account.

      2. Navigate to Account > Change Password.

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      3. Enter your current password and click Next.

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      4. Enter your new password, confirm it, and then click Change Password to complete the update.
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        Security Tip: Use a strong password that includes a mix of uppercase and lowercase letters, numbers, and special characters.

      Resetting Your Password

      If you are unable to log in, follow these steps to reset your password:

      1. Visit https://picupmedia.com/.

      2. Click "Forgot password?" on the login page.
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      3. Enter the email address associated with your account and submit the request.

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      4. A default password will be sent to your email address. Please check your inbox, as well as your spam or junk folders.

      5. Use the default password to log in to your account. Once logged in, update your password immediately for security purposes.