Setting Up Your GemCam On Desktop

We heard you: you loved the simplicity of smartphones, but wanted better photo quality for your jewelry.

That’s why we made the GemCam. It’s a camera tailored just for jewelry. With enhanced lighting, a macro lens for 5X more zoom, and an easy plug into your computer, take your GemLightbox and photography to the next level.

GemCam: Setting Up

Capturing the perfect shot is as easy as 1, 2, GemCam!

  1. Download the GemHub and login to get started.

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2.   Connect the GemCam to the computer and power it on. The GemCam can be connected to the computer with a high-speed USB C data transfer cable.

💡 For computers without a USB C port, a USB A adapter is provided to connect the USB C cable to it.

A green indicator will signal that it's turned on.

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3.  Select the GemCam button and you are ready to start shooting!

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GemCam: Connecting GemLightbox Or GemLightbox Pro

1.   Upon initial setup, you'll receive a prompt to connect your GemCam to the computer. Click on ‘Allow’ to enable the GemCam to be connected to your computer.

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2.   Once it is connected, the GemCam will be toggle on and you are ready to start capturing your first image!

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GemCam: Settings

You can control the GemCam through various settings available in the control panel.

Device Settings

1.   Select the device that you are connecting to from the ‘Device’ button on the control panel.

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2.   If you have multiple GemLightbox products or want to use the GemCam alone, select the device in the 'Device' section. The GemHub will automatically reconnect to the last used device.

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💡 For GemLightbox products that need to be connected to the GemHub via bluetooth, ensure that the computer’s bluetooth function (version 4.0 and above) is turned on, and the bluetooth function of previously connected devices is turned off.

 

3. Select the correct device type, then choose the device by its serial number to ensure a successful connection.

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4. After establishing a connection, the connected GemLightbox Pro’s serial number will be displayed on the control panel.

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