Functionality & Tools
      Back to home
      1. Knowledge Base
      2. GemHub Mobile
      3. Functionality & Tools

      Managing Your Profile on GemHub Mobile

      The GemHub mobile application makes it easy to access and manage your profile settings and information

      Accessing Profile on GemHub Mobile

      You can access your profile through the Profile button on the bottom right hand corner of the GemHub mobile application

      Accessing Media on GemHub Desktop

      Logging into GemHub is quick and effortless! Follow these simple steps to use the QR code scanner for seamless access:

      1. Tap on the Link Website button. This will open a QR code scanner.
      2. On your desktop or laptop, go to the GemHub login page.
      3. Use the mobile app's QR code scanner to scan the QR code displayed on your desktop or laptop screen.202411 - KB - Profile-02

      Accessing Your Profile

      1. Open the GemHub mobile application.
      2. Tap on your email address at the top of the screen to open the profile section.202411 - KB - Profile-03

      Managing Your Profile Settings

      1. Update Profile Information

      • Edit your name, contact details, or other account-related information.
      • Changes are saved automatically after you update the fields.

      2. Change Your Password

      • Tap the Change Password option.
      • Follow the prompts to set a new password.

      3. Log Out of the Application

      • Select Log Out to securely exit your account.

      4. Delete the Application

      • You can delete the application from your device via this section.

      Note: Deleting or logging out of the app will permanently erase any un-synced images or videos. Ensure all files are backed up or synced before proceeding.202411 - KB - Profile-05


      Using a Single Login for GemHub Mobile

      To ensure a seamless experience with the GemHub mobile application, it is designed for use with one mobile device at a time. Here's how it works:

      Single-Device Mobile Access

      • You can log in to the GemHub mobile app on one device at a time.
      • If you sign in on a new mobile device, you will automatically be logged out from the previous device.

      Desktop Access Compatibility

      • The same login credentials can be used on multiple desktop devices simultaneously.
      • This flexibility allows you to manage your work efficiently across desktops while maintaining single-device access on mobile.

      Best Practices for Smooth Usage

      • Avoid logging in to multiple mobile devices to prevent interruptions.
      • If you need to switch devices, ensure that all images or videos are synced before logging out of the current device.