1. Knowledge Base
  2. GemHub Desktop
  3. Gallery, Products and Catalog

Managing Your Products in GemHub

Learn how to create, edit, delete, find and import your products.

What are Products?


Products allow for efficient management and tagging based on attributes. Users can:

  • Create Products: Add details such as SKU, title, description, price, product type, and quantity.
  • Media Integration: Enhance products with images and videos.
  • Import and Edit: Import existing products, edit details, and share them as interactive links.

Creating a Product

  1. Log in and go to the Product section.
  2. Click "Create Product" and enter the required SKU.
  3. Optionally, add more details like media, title, description, product type, price, and quantity.
  4. Click "Create" and your new product will appear first in the list.

Editing a Product


You are able to edit your product information in the Product section as well. 

  1. Click on Product and select the product that you want to edit the image
  2. Manage and edit the product details on the field on the right
  3. The sequence for the media can also be adjusted through the Manage button
  4. You will also be able to get information as well as sharing options of each media. 

Deleting a Product


  1. Click on Product and select the product that you want to delete
  2. A pop up window will show up
  3. Click to Delete to confirm the action. 
  4. Deleted images will be sent to the Trash bin and will be available to be recovered for the next 7 days. 

Finding Your Products

You will be able to filter your products by searching them through the gallery or product. 

Importing Product Information

  1. Prepare your file according to the product file format requirements above. Click on the drop down then Import Products.
  2. Drag and drop your prepared file or upload from your PC by pressing “Browse”.
  3. Drag and drop the mandatory SKU attribute into the first column then followed by the optional attributes.

Get a Sample File

You can download and view a sample product file to use as a template by clicking here.

Product Import Guidelines:

  • No Column Headers:
    The file must begin directly with product details; do not include column headers.
  • Mandatory Field:
    SKU is the only required field.
    Missing other attributes during import will result in empty fields created when the information is imported.
  • Product Types:
    Only product types which are created are allowed.
    Products with unrecognized types will not be imported and result in an error prompt.

Please note that a product's title in the import file cannot exceed 100 characters; space between words counts as a character.