GemHub's share settings allow you to control how your jewelry images and videos are shared.
You can personalize your share links by adding your company's information and contact details when sending product or catalog links. Enhance your catalog with a custom banner to create a lasting impression and reinforce your brand identity, making shared content more engaging and visually appealing.
Accessing Share Settings
To access this page, select settings under your profile name in the GemHub.
Next, click on the share settings tab. This will allow you to control how your products and catalog will look like when shared to your users.
Share Settings Management in Profile
This is where you will be able to work with the controls for your company information, contact information and banner customisation when sharing links from products or catalogs.
Company Information
You will be able to add in the your company’s logo as well as related company’s information in this section.
Company Logo
You can upload your company’s logo in .jpg or .png format to ensure it appears when sharing product and catalog links. Please note that the maximum allowable file size is 10MB and the width should not exceed 1000 pixels to ensure optimal display of the share links.
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Your company’s logo will be displayed at the top of the share link pages when opened.
Product Share Link View
Catalog Share Link View
Company Information
You will be able to enter your company’s information and link as well as a short description about your company so that your users will know more about you when a product or catalog share link is sent.
This information will be displayed at the footer of the share link when opened.
Product Share Link View
Catalog Share Link View
Contact Information
Setting up your contact information here will allow you and your users to easily connect and enquire more about your pieces. There are currently 3 available options in GemHub that will allow you to do that: Email, WhatsApp and Phone number.
By providing your email in GemHub, your customers can send direct inquiries about the jewelry pieces they’re interested in to your preferred email address. When they click the “Chat Now” button on the product link or the “Cart” button on the catalog link, they will be prompted to enter their name, email, and contact number before submitting their inquiry.
Product Share Link View
Catalog Share Link View
Both you and your customer will receive an email notification acknowledging the inquiry.
WhatsApp and Phone Number
By setting up your WhatsApp and phone number in GemHub, your customers will be able to connect with you directly through these communication channels.
Product Share Link View
When they open the link, it will trigger the most used app or local line, depending on the device they are using.
Banner
This function allow you to insert either our default banner or a custom banner to show when a catalog link is shared with your user.
Default Banner
GemHub provides a standardised default banner design for your catalog links, ensuring a consistent and professional appearance when sharing.
Custom Image
Alternatively, you may also choose to upload your preferred banner to align with your brand if needed.
Please note that the file should be in .jpg, or .png format, with a maximum file size of 10MB and dimensions of 1920px by 400px.
Uploading a Banner
You may choose to either click on the Add Image ‘ button or drag and drop your customised banner.
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If the banner image is larger or smaller than the recommended size, our crop function will adjust the image to fit the specified dimensions.
Catalog Share Link View
Upon saving, the banner will show at the top of the page in the share link.
Managing Link Share Settings in Product and Catalog
There are various controls available for managing product and catalog links shared with your customers.
These settings can be applied individually to different products or in bulk in a catalog.
Each product would have its own unique share link and changes in the settings will be directly reflected in the link. However, this settings will not be shared between product links.
Show Banner
This function will appear in the catalog share link settings or when multiple products are selected. Enabling it allows the banner to be displayed in the share link.
Show Company Logo
This function allows the company logo to be displayed when toggled on.
Show Company Info
This function allows the company information to be displayed when toggled on.
Show Contact Button
This function displays the Chat now, WhatsApp and contact number provided in the GemHub Share Settings within the share links, allowing your customers to connect with you directly.
Show Shopping Cart
This function will appear in the catalog share link settings or when multiple products are selected.
Your customers will be able to add products that they are interested in to send you enquiries directly by adding it to a collated shopping list.
This allows you to select one or multiple products within the share links and add them to cart. This works even if there is only one item in the share link.
By clicking the Submit button, an email will be sent to the address you’ve specified in the GemHub Share Settings.
Expand Product Attributes
You will be able to expand or collapse the details of your product by toggling this function on or off.
Toggled On
Toggled Off
Show Download Button
This function will appear in the catalog share link settings or when multiple products are selected.
Enabling it will allow users to be able to download the media files for each of the products in the share link.
Enabling the Download Button
When enabled, a check mark will appear in the top left of the item when hovering the mouse over it.
Clicking on the check mark selects the product, and you can continue selecting other products or choose Select All to select all items for download.
Once you have completed your selection, clicking on the Download button will allow the images and videos belonging to the product to download in .zip format.
Copy Link Function
The Copy Link function makes sharing easy—simply click the copy icon next to the link.
You can also preview your share link by clicking the Preview button, which will open a new tab in your browser.
Enabling Password
You will also be able to set a password for the share link so that only the receiver with the right password combination will be able to access the share link.
Setting Your Share Link Password
Simply click the checkbox next to Password required to enable the option, and input your preferred password. Ensure that the password contains at least 6 characters, including 1 letter and 1 number, with no spaces.
Once the password is set, click the checkmark to confirm it. If you forget the password, you can view it by toggling off the privacy button. You can also disable this option later by unchecking the same checkbox.
A prompt will appear to confirm your input and selection. Click on Confirm to proceed.
Share Link Password Prompt
Once confirmed, the recipient of the share link will be prompted to enter the password before accessing the product information within the link.
Instant Sharing Option
You can also share your product or catalog links instantly via email, X (formerly known as Twitter), Facebook, or WhatsApp.
Simply choose your preferred platform, and a share link will appear, allowing you to easily distribute it through the selected channel.