[iOS] Troubleshooting GemHub Mobile

Resolving Green Screen Issue

On very rare occasions, the camera may appear green for the first time. Please see the steps below should this happen.

  1. Exit the GemHub and relaunch it.

  2. Tap on the screen to refresh the page. 

iPhone Pro and Pro Max Focus with GemLightbox Pro for Bracelets and Larger Items

Macro Control

The macro control on the native lens of the iPhone 13 Pro, iPhone 13 Pro Max, iPhone 14 Pro, and iPhone 14 Pro Max is a newly added feature that works to bring focus on small objects but it could hinder shooting experiences on larger pieces.

To enable the macro lens:

  1. Go to GemCam and launch the camera function
  2. Tap on the settings icon on the top right of the screen
  3. Toggle the enable macro lenses on
  4. Go back to the camera button and toggle on the macro function.