FAQ and Troubleshooting
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      3. FAQ and Troubleshooting

      Have Questions on Charging Your GemSparkle?

      How long does the GemSparkle take to charge?

      GemSparkle offers up to 2 hours of continuous use on a single charge, so you can capture all day without worry.

      How do I charge my GemSparkle?

      You can charge your GemSparkle using the accompanying USB C cable that we provide or any external USB C charging cable. 

      Is there a battery pack that comes with the GemSparkle?

      The GemSparkle comes with an inbuilt charging port and you will simply need to plug in the USB C cable to start charging.