GemHub Application Lagging
If you experience lag while using the GemHub app, try the following steps to improve performance:
Use a compatible smartphone
For the best experience, use a smartphone released within the last 3 years.
Update your smartphone’s software
Go to Settings > Software Update and install any available updates.
Update the GemHub app
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On Android: Open the Play Store, search for GemHub, and install the latest update.
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On iOS: Open the App Store, search for GemHub, and update the app.
Close background apps
Make sure no other apps are running in the background to free up system resources.
If the issue continues, please reach out to us via live chat or submit a support ticket. We’re happy to assist you.
Smartphone Overheating While Using GemHub
Using your smartphone camera intensively can generate heat. If you notice overheating:
Close unused apps
Ensure that no other apps are running in the background.
Allow your device to cool
Pause usage and let your phone cool down before continuing.
Monitor for hardware issues
Persistent overheating may indicate a battery or hardware issue. If it continues, consider having your device checked.