- Help Center
- GemLightbox Pro
- Frequently Asked Questions (FAQs)
What’s the Return & Refund Policy for the Gemlightbox Pro?
The GemLightbox Pro comes with a 7-day return policy. The 7 days only begin after it has arrived at your shipping address. This can be confirmed via your order's tracking number.
Please note that return shipping will not be reimbursed.
For more information on our return and refund policy, please find it in the link here.
If you have questions, please contact us on live chat or submit a ticket here. We are always happy to help you!