For optimal performance of GemCam Pro without latency, your system should meet the following recommended requirements:
GemLightbox MacOS App
- MacOS 13.0 (Ventura) or above
- Safari 15.0 or above
- Mac models supported: https://support.apple.com/en-hk/HT213264
- Active internet connection of at least 25 Mbps (both upload and download) recommended
For devices running on the Apple M1 chip, we recommend switching the image resolution to 1200 x 1200 if you experience latency issues.
For optimal performance, using a device with an M2 chip or newer is recommended.
GemHub Web App for Windows
- Windows 10 or above
- Chrome (109 or above) or Edge (116 or above)
- Intel Core i5 or equivalent AMD processor (minimum), Intel Core i7 or equivalent (recommended)
- Minimum 8GB RAM, 16GB or above recommended
- Dedicated graphics card supporting 4K resolution, such as NVIDIA GeForce GTX 1060 or higher, or AMD equivalent
- USB 4.0 or above port
- UVC (USB Video Class) 1.5 or above
- Bluetooth 4.2 or above
- Active internet connection of at least 25 Mbps (both upload and download) recommended
If you continue to experience latency on your computer, try adjusting the image resolution to 1200 x 1200 to check if your processor can handle video processing more efficiently.
While the GemCam Pro can also run on computers with lower processing capabilities, please note that image and video performance may be affected, potentially resulting in slower processing times or reduced quality.