Retouching Service Guidelines
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      Purchasing Retouching Service Credits and Placing An Order

      Purchasing Retouching Credits from the Retouching Dashboard

      Retouching Credits can be purchased from either the Retouching Dashboard or the Picup Media Shop page.

      1. Log into your Retouching Dashboard.

      2. On the home page, go to Buy credits or Shop on the left-hand panel.

      3. Select a Retouching Credit package. More information on pricing plans here. 

      4. Complete your Billing Details.

      5. Check out by completing your credit card details.

      6. Congratulations, you have successfully topped up your account with Retouching Credits. The Retouching Credits are automatically topped up to your account for immediate use.

      Retouching Credits for Retouching Service

      With the retouching credits, you can use them for the different services that we offer for retouching.

      Here are the credits deducted per image.

      Retouching Service - 1 credits

      Hallmarking Service- 0.4 credits

      Gold Tone Manipulation - 1.2 credits

      PSD/TIFF Files - 0.4 credits

      Placing an order using retouching credits

      Your retouching credits will automatically be applied to your order should you have enough credits.

      To place a retouching order, please follow the steps below:

      1. Log into your Picup Media account. You will be redirected to your Picup Media dashboard where you can view your credit balance.
      2. Create a new order.
      3. Upload your images for retouching.
      4. Add your specifications (if any) by clicking the pen icon. If you wish to add any additional services, you can use your credit balance to pay for this.
        The credit cost for each additional service is calculated as follows:
        · Hallmarking - 0.4 credits per image
        · Color changes - 0.6 credits per color change
        · PSD/TIFF files - 0.4 credits per image

      5. The total number of credits will be automatically calculated and applied to the order.

        If you do not have sufficient credits, you will be prompted to top up your credits or pay via credit at the PAYG rate.

      6. Read and agree to the Terms and Conditions and click "CONFIRM" to finalize your order.

      7. Congratulations! You have successfully placed your Picup Media retouching order using image credits. Your order details and remaining credit balance will appear on the confirmation page.