My smartphone is getting hot when I use the GemLightbox app, what do I do?

When you are experiencing that your smartphone is getting hot when using the GemLightbox app, please check and ensure that there are no other apps running in the background and give your smartphone a break to allow it to cool down. Multiple apps running in the background and continuous usage cause the battery of your smartphone to overheat and it might be also a battery device issue.

If you have questions, please contact us on live chat or submit a ticket here. We are always happy to help you!