My credit card was declined when placing an order, what do I do?

Please try the following steps below whenever you encounter an issue placing an order:

  1. Check your phone and email to see if your bank has sent you a confirmation to proceed with the transaction.
  2. If step 1 will not work, we suggest trying a different credit card to make the purchase.


If you are still having problems placing an order, please contact us on live chat or submit a ticket here. We are always happy to help you!

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