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Is there a warranty for the GemLightbox Pro?

Yes, the GemLightbox Pro comes with a one-year warranty, unless specified by your country.

For more information on our warranty policy, please find them in the link here.


Warranty/Damage Claims

While Picup Media applies strict quality control processes to ensure that you receive your delivery in pristine condition, there may be a few mishaps from time to time from the courier. 

Not to worry, we've got you covered!

Simply fill out the form here and our friendly support team will assist you with finding a solution.

If you have other questions, please contact us on live chat or submit a ticket here. We are always happy to help you!