[iOS] How do I calibrate my camera

Before using the GemLightbox App with your GemLightbox, please calibrate your camera settings for optimal results by following the instructions below:

1.Open up your GemLightbox App and go to the Settings in the bottom right-hand corner

2. Under Settings, scroll down to the bottom until you Calibrate your camera. Tap on it to begin the calibration process.

3. Follow the calibration prompts to ensure that the GemLightbox is properly calibrated with your GemLightbox.

As of July 22, 2022, if you are using the Gemlightbox iOS mobile application version 8.0.85 or a newer version, you will need to calibrate your camera for each specific device depending on which device filter you are using: Gemlightbox, Eclipse Gemlightbox Pro or Macro.  The Gemloupe and Manual filters do not have their own camera calibration mode. 

To calibrate your mobile application camera for the specific device which you are using, follow the instructions below.

1. Open up the camera screen.

2.  From the device filter selection modal, choose the device which you are using and would like to calibrate you camera for.

3. Once you have selected your device, open the filters menu again and press on "Calibrate camera."

4. Follow the calibration prompts to ensure that the device which you selected is properly calibrated.

If you have questions, please contact us on live chat or submit a ticket here. We are always happy to help you!