How to Activate the Hub’s Shopify Integration

To activate the Hub integration with Shopify and start syncing your products, go to the settings page in the Hub and click on the integrations tab.

Follow the instructions below to activate the Hub integration with Shopify:

1) Go to the Hub settings section, click on the integrations tab and press on the “Set up now” button next to the Shopify integration.


2) You will be redirected to the Shopify store, add the Hub Shopify application, authenticate your Shopify store and install the Shopify app in your Shopify dashboard.


3) Once you have connected the Shopify app to your Hub account, you can easily sync and automate the Hub to push your product SKUs and attribute information into your Shopify store. 

After the initial setup between the Shopify app and your Hub dashboard is complete, you'll be able to see the Hub attributes which you can sync into Shopify in the Shopify settings section of the Hub.


4) Title & SKU are mandatory attributes which must be synced in order to create a new product in your Shopify store.  All other additional attributes are optional to sync and can easily be removed from syncing by clicking “Remove attribute.”


Note: if the Product Description Attribute is removed from the sync settings and you sync a product to Shopify which has already been previously synced, if it previously contained a product description in Shopify, because it's being synced again but without the Product Description Attribute, the product's description in Shopify will also be deleted. 

Other attributes such as quantity, price, product type, tags (if they are removed from the sync settings) they still retain their previous values in Shopify.


The additional optional attributes to sync are:

  • Image
  • Video
  • Description
  • Price
  • Quantity
  • Product Type
  • Barcode
  • Grams
  • Weight
  • Weight unit
  • Vendor
  • Tags

Note: When creating custom attributes in Hub for (Barcode, Grams, Tax code, Weight, Weight Unit, Tags and Vendor), make sure they are spelled exactly as in Shopify and use the correct values. Barcodes, tax code, and vendor are strings.  Weight and grams should be numbers, weight unit should include "g" | "kg" | "oz" | "lb" and tags should be comma separated. 


You also have the capability to add custom Hub attributes not present in the predetermined list of attributes by pressing on the “Add Attribute” button in the Shopify integration settings section.


Note: If a custom attribute does not exist in Shopify, it will be created as a variant, you can sync up to 3 custom attributes. To add more custom attributes not present in Shopify, please delete 1 or all of the 3 previously synced custom attributes.


5) Once you have decided which attributes you would like to sync and removed the ones which you would not like to sync, to initiate the syncing process press on the “Start Syncing” button. 


Note: Enabling the integration will create new products if the Hub SKU doesn’t exist in the your Shopify dashboard; the product’s status in Shopify will be as “draft,” not published to live. If you update the drafted product's data in the Hub, it should be updated in Shopify.  Existing Shopify data published live will not be overwritten by Hub data.


6) Once syncing has been initiated, you should see a status progress bar indicating how much of your Hub data has been synced with your Shopify dashboard.


7) Should you want to cancel the Shopify syncing process as it is happening, click the ellipsis icon and select “Stop Syncing” and confirm in the pop up modal that you indeed would like to stop the syncing process.



8) To disable the Shopify integration with your Hub dashboard, go to the integrations tab in settings, click on the Shopify ellipsis icon and select “Remove integration.” 


9) Afterwards confirm the removal in the pop-up modal. 


Note: Upon disabling the Shopify integration, your Hub data will no longer sync with your Shopify dashboard. To enable the syncing again, download the Shopify app and reconnect it with your Shopify store.