Why is there 20 item limit to exporting photos and videos from the GemLightbox app?

The 20 item limit to export files from the GemLightbox application has been determined to be the most efficient number to transfer files across your smartphone's storage and third party Apps.

In addition, Picup Media will be releasing the Cloud Library this year 2021! You can automatically sync all of your gallery images and videos to our Cloud. This will mean that you will never have to worry about bulk exporting. You can sign up here to be included in the Beta release.

If you have questions, please contact us on live chat or submit a ticket here. We are always happy to help you!