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  3. How to improve my photos and videos?

How can I remove shadows on my images?

Please know that when there is light, there are shadows. Therefore, it is not possible to completely remove the shadows on your jewelry images using GemLightbox. That being said, the shadows you see when you capture photos of your gemstones are natural reflections.

Should you want to remove shadows on your images, our Retouching Team can assist you. Simply place a retouching order from us.


If you have questions, please contact us on live chat or submit a ticket here. We are always happy to help you!


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