Please ensure you access our website https://picupmedia.com/. Then, follow the steps below to reset your website account password:
1.) Go to account login webpage.
2.) Click "Forget password?" and input your email address and click "Request".
A default password will be sent to your email address. With this, please ensure to check both your inbox and spam or junk folder.
3.) Use the default password to login to your website account. You can update your default password to your preferred one by following the steps here.
If you still have issues with resetting your website account password, please contact support here: email@example.com.