The GemLightbox App is continuously being tested and updated for all of our new features on different Android devices.
Time to time, the new updates on Google Play may not work some Android devices as intended. In this case, please report the bug by submitting a ticket here.
You can revert back to the previous version of the GemLightbox App by downloading and installing the Android APK here.
To install the APK, please follow the steps below:
1. Find and open the Files app
2. Go to the directory: Internal Storage > Downloads
3. Find the file: app-release_20190813(2).apk
4. Tap and install it
5. Open up the GemLightbox App
If the APK fails to install, please back up all your images and videos by exporting them to your smartphone's internal storage or a cloud drive first.
Then, uninstall the current version of the GemLightbox App and install the APK downloaded in the steps before.
Rest assured, our developers are notified immediately of any issues and will rectify them in our regular app updates.