There are several methods to transfer your images and videos to your computer. Please follow these steps first:
- Open your GemLightbox Gallery
- Tap Select in the top right-hand corner.
- Select the files you want to transfer to your computer.
Next, depending on your smartphone device, please follow the instructions below:
Any smartphone device to cloud
Use the export function in the left-hand corner and find the cloud service you wish to upload to. Choose a folder to save your files and then upload. Once uploaded to the cloud, you can download your files locally to your computer.
Android to PC
Use the save icon in the left-hand corner to save your files to your smartphone’s memory. The files are saved under the directory: Internal Storage/GemLightbox/media. Connect your Android device to your computer, find the directory above and copy the files locally to your computer.
iPhone to Mac
Make sure you Airdrop is turned on both your Apple devices. You can follow this guide here if you have any trouble turning on Airdrop. Use the export function in the left-hand corner and Airdrop the files directly to your Mac. The files will save to your Airdrop folder.
iPhone to PC
Use the export function in the left-hand corner and tap Save Image to save the image to your smartphone’s photo gallery. Now make sure you have the latest version of iTunes installed on your PC. This will help your PC recognise your iPhone. Connect your iPhone to your computer and use the Windows Photos App to import the files. You can follow Apple’s guide here if you require further assistance.