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Have Questions on Shooting with GemLightbox?

Quick answer

The GemLightbox is a plug-and-play, self-contained jewelry photography device. It arrives fully assembled, works with any power outlet worldwide, and produces consistent results regardless of your room's ambient lighting conditions.

Power and Setup

What is the power voltage?

The GemLightbox is compatible with both 110V and 240V. It includes an international adapter that works with power sockets worldwide.

Does the GemLightbox require assembly?

No. The GemLightbox arrives fully assembled and is ready to use straight out of the box. Simply place your jewelry inside and start shooting.

Lighting Environment

Does the surrounding room affect photo quality?

No. The GemLightbox creates a fully controlled lighting environment inside the unit. It operates independently from ambient light, so your results will be consistent whether you are shooting in a bright room or a dark one.

What are Sparkle Light and Daylight Light?

The GemLightbox offers two lighting modes:

  • Sparkle Light — Enhances the brilliance and sparkle of gemstones without altering their natural color. Ideal for eye-catching social media content and digital marketing.

  • Daylight Light — Simulates natural daylight to reveal the true color of colored gemstones such as rubies, sapphires, and emeralds. Creates a natural, showroom-like appearance that customers expect.

What are the light temperature and CRI specifications?

Specification Value Overall color temperature ~5500K Daylight mode color temperature ~3500K Color Rendering Index (CRI) 97+

A CRI of 97+ means gemstone colors are rendered with exceptional accuracy, close to how they appear under natural sunlight.

Item Size and Photography Area

What is the maximum item size the GemLightbox can accommodate?

Use Case Maximum Diameter Photos 15 cm (~6 inches) Videos and 360° spins 8 cm (~3 inches)

Photos accommodate larger items such as small to medium necklaces. Videos and 360° spins work best for compact items such as standard bracelets or watches.

What is the total photography area?

The GemLightbox photography area measures 6 × 8 inches.

Setup Tips

How do I hide the magnet at the base?

You have two options:

  1. Curved photography table — Use the curved photography table included with your unit. Insert it into the base to conceal the magnet and create a seamless background sweep.

  2. Plain white paper or cloth — Lay a sheet of plain white paper or a white cloth over the base for a clean, professional look.