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GemLightbox Pro
Frequently Asked Questions (FAQs)
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GemLightbox
GemLightbox
How to use GemLightbox?
GemLightbox Turntable
How to use GemLightbox Turntable?
GemLightbox Aerial
How to use GemLightbox Aerial?
GemLightbox Eclipse
How to use GemLightbox Eclipse?
Storage and Cleaning Guidelines
How to improve my photos and videos?
GemLightbox Macro
GemLightbox Macro
How to use GemLightbox Macro?
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Technical
GemLightbox Cloud
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Help Center
FAQs
FAQs
Pricing
Order
Delivery and Shipment
Website Account
Warranty
Replacement
Refunds and Returns
Servicing and Repair
Retouching
Overview
Pricing
Order
Free Trial
Turnaround Time and Delivery
Revision
Technical
GemLightbox Pro
Frequently Asked Questions (FAQs)
How to use GemLightbox Pro
GemLightbox
GemLightbox
How to use GemLightbox?
GemLightbox Turntable
How to use GemLightbox Turntable?
GemLightbox Aerial
How to use GemLightbox Aerial?
GemLightbox Eclipse
How to use GemLightbox Eclipse?
Storage and Cleaning Guidelines
How to improve my photos and videos?
GemLightbox Macro
GemLightbox Macro
How to use GemLightbox Macro?
Hub
Dashboard Overview
Products
Media
Catalogs
Billing & Subscriptions
Account
Sub Accounts
Integrations
GemLightbox Application
Supported Devices
GemLightbox Application Account
File Format, Size and Storage
Language
Photo Edit
Video Edit
Export File
Manual Focus
Filters
White Balance
File Compression
Video Speed
SKU
Logo
How to improve my photos and videos?
Technical
GemLightbox Cloud
FAQs
Frequently Asked Questions
Pricing
How much is the GemLightbox?
Order
Do you have a larger or bigger version of GemLightbox?
Do you have payment plans?
Do you have cash on delivery option?
What payment methods do you accept?
My credit card was declined when placing an order, what do I do?
How can I request an invoice for my order?
Do you have a ring holder accessory?
How do I cancel an incorrect or double order?
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Delivery and Shipment
I did not receive all of my orders, what do I do?
Who are your shipping providers?
Where is your warehouse located?
Can I pick up my order in Hong Kong?
How long does shipping take?
Can you deliver to PO Box address?
Do you have an overnight/express shipping option?
Can I change my address after placing an order?
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Website Account
How do I create a Picup Media account?
How do I login to my Picup Media account?
How do I update my website account password?
How do I reset my website account password?
Warranty
Our Warranty Policy
Replacement
My order is damaged during shipping, what do I do?
Can we replace the lights inside the GemLightbox ourselves?
My GemLightbox or its accessories are damaged or broken, what do I do?
Refunds and Returns
Our Return Policy
Servicing and Repair
Our Servicing and Repair