Warranty Policy

Your Picup Media physical products comes with a 1-year replacement warranty period starting from the date of purchase. The warranty does not cover the replaced unit if a replacement is made. For more information, refer to our warranty agreement here.

Warranty/Damage Claims

While Picup Media applies strict quality control processes to ensure that you receive your delivery in pristine condition, there may be a few mishaps from time to time from the courier. Not to worry, as we've got you covered!

Warranty Transfer

The warranty is tagged to the product. As long as the current owner is able to provide us with a valid order number and receipt, the same warranty will apply.