Retouching Service Guidelines
      Back to home
      1. Knowledge Base
      2. Retouching Service
      3. Retouching Service Guidelines

      Checking and Expediting Your Retouching Order

      Checking Your Retouching Order

      To check the status of your retouching order or your order history, please follow the steps below:

      1. Log in to your Dashboard Account.

        Artboard 33-Jan-09-2024-10-40-18-6310-AMArtboard 34-Jan-09-2024-10-41-11-7852-AM

      2. Go to my order My Orders and search for the retouching order.


        Artboard 35-Jan-09-2024-10-41-22-3807-AM

      3. If your order is PROCESSING, then, our team is currently working on your order and will return it on the Due Date.


        Artboard 36-Jan-09-2024-10-41-32-6921-AM

        If your order is RETOUCHED, then, your order has been successfully completed and you may download your images at any time.


        Artboard 37-Jan-09-2024-10-41-43-6649-AM

        If your order is IN REVISION, then, our team is currently revising your images and will return them as soon as possible.


        Artboard 38-Jan-09-2024-10-41-50-6683-AM

        If your order status reads REVISION COMPLETED, then your images have been successfully revised by our team and are ready to download at any time.

        Artboard 39-Jan-09-2024-10-42-08-2131-AM

      Expediting Your Retouching Order

      You can request for a retouching order to be expedited should it be required.

      Please contact retouching@picupmedia.com and quote your order number and our retouching team will review your request.